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Old May 6th, 2006, 09:09 AM
Chewie Chewie is offline
Digital Expert
Join Date: Nov 2005
Posts: 26
Default Rhapsody DRM upgrade?

Is anyone else getting the error message from Rhapsody that it needs to upgrade DRM components in Windows? I get this literally every time I log into Rhapsody. Even if I have been listening to Rhapsody and then stop for a couple of hours when I try and use it through my Sonos again it will not play until I come back to my PC and click OK to upgrade the DRM components.

Anyone else seeing this?

And the Geeks shall inherit the Earth...
Old May 7th, 2006, 05:49 AM
dstrack's Avatar
dstrack dstrack is offline
Join Date: Feb 2005
Posts: 295

Haven't seen that at all... I would suggest an unistall/re-install of the jukebox software. I'm sure there is a DRM file someplace that could be deleted and re-synced, but not sure...
Old May 8th, 2006, 12:09 PM
Hans_Banned Hans_Banned is offline
Join Date: Mar 2005
Location: Santa Barbara, CA
Posts: 48

One possible solution to this that has been reported:

Close Rhapsody
Use Explorer to navigate to c:\documents and settings\all users

From the pulldown select Tools -> Folder Options -> View and select the radio button "Show hidden files and folders"

You should see a translucent DRM folder (because it is hidden). Rename the folder.

Launch Rhapsody, it should regenerate the DRM folder and the problem should go away.
Old May 10th, 2006, 06:53 AM
Chewie Chewie is offline
Digital Expert
Join Date: Nov 2005
Posts: 26
Default Thanks!

I will give this a try and report whether or not it works!

And the Geeks shall inherit the Earth...

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