Can't update software on s5

[LLJ]

I just bought an s5 and a zone. It is telling me there is an update available to so I try to install. It tries for awhile and then I get an error saying it can't update the device "living room" (s5). I have tried several different things. I now have the s5 connected directly to my linksys e2000 router.

i think the issue is the pc controller sw is 3.3 and the s5 is 3.2 but i cant get it updated, also i cant add any music so it is basically useless.

any ideas how to get the sw/fw updated?

[ratty]

Welcome to the forums.

I just bought an s5 and a zone.

I assume you mean the starter kit of S5 and ZoneBridge.

I suggest you:
- disconnect both ZoneBridge and S5 from power.
- use Ethernet cables to connect both units to the router
- power them both up again

If you run short of router ports you can connect the S5 to the second ZoneBridge port.

[ratty]

Update: This triggered a memory of a recent report of problems with the E2000. If all else fails you might want to try the somewhat strange remedy described in that post.