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Old Mar 20th, 2010, 10:59 AM
superuser superuser is offline
Join Date: Sep 2008
Posts: 1
Default Help: "Unable to play...access to //NAS denied"

I just had all my CDs ripped to a NAS. I can access my NAS from my main PC (WinXP laptop) and Sonos has indexed the music on the NAS. However, I can't seem to play the songs on Sonos b/c of the error msg: "Unable to play [song name]...access to //NAS/[folder name] denied" (my NAS is called "NAS" and the names in brackets are illustrative).

Any thoughts?
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Old Mar 23rd, 2010, 06:46 AM
drsox's Avatar
drsox drsox is offline
Join Date: Dec 2006
Posts: 670

Is the NAS share password protected ?

Can you set a password for this share ? If so :

1 Reboot the NAS
2 Setup a password (e.g.SonosShare)
3 Delete the reference to the existing share in the Sonos Desktop Controller
4 Restart Sonos Desktop Controller and input the share again - this time with the password (e.g. SonosShare)
5. Wait till the re-index has been done
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