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  #1  
Old Apr 30th, 2012, 08:27 AM
chuckpearson chuckpearson is offline
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Default Artwork not showing in iphone app

Some of my artwork is not showing in the sonos iphone app. It shows on the desktop app and adheres to these specs: https://sonos.custhelp.com/app/answers/detail/a_id/163

It's a 600x600 PNG and 541kb.

Anyone know how to solve this?
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  #2  
Old Apr 30th, 2012, 08:31 AM
ratty ratty is offline
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Quote:
Originally Posted by chuckpearson View Post
It's a 600x600 PNG and 541kb.
In fact it doesn't conform to the requirements, which say
Quote:
Sonos Controller for iPhone and iPad as well as the Sonos Controller for Android support up to 320KB physical sized album art with no resolution limit
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Old Apr 30th, 2012, 08:34 AM
chuckpearson chuckpearson is offline
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Oh wow, I missed that. Ok, I'll reduce the size. Thanks!
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Old Apr 30th, 2012, 04:42 PM
WifiStrut WifiStrut is offline
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thanks for the (i) thread, (ii) link, (iii) answer -- I now know why some album art is showing on my PC controller and not on my Android's

-cheers-
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  #5  
Old May 1st, 2012, 11:13 AM
fierymac fierymac is offline
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I was going to post exactly the same question - only the answer hasnt resolved my problem!

My album art is 200x200 and only 5.93KB. It shows up on the laptop software but not the ipad. Any suggestions?

(does it have to be 600x600? - i thought that was just a maximum)
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  #6  
Old May 1st, 2012, 12:12 PM
ratty ratty is offline
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Quote:
Originally Posted by fierymac View Post
I was going to post exactly the same question - only the answer hasnt resolved my problem!

My album art is 200x200 and only 5.93KB. It shows up on the laptop software but not the ipad. Any suggestions?

(does it have to be 600x600? - i thought that was just a maximum)
No, as noted in the FAQ there are no stipulations regarding resolution for iPad.

Is the artwork embedded or is it held as a separate "folder.jpg" file? If it's embedded what format is the music file?
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