BBC radio & Sonos

[austin]

Hi there,
I'm having difficulty listening to any BBC radio show (the usual problem connecting to radiotime message), streaming works fine though. I think the problem might be with tunein rather than Sonos though as I can't get it to play there either (it's fine on the BBC site).

A few people on twitter are having problems as well but tunein support haven't bothered responding to them. Hmmm.

Is the listen again for BBC shows working for anyone else at the moment?

[DerekL]

At 7:03 Radio 4 stopped, and I couldn't listen to Radio 1 either. It connected, and knew which show was on, but no audio.

Oddly, BBC radio Cambridgeshire was OK.

Radio4 is back now (7:40).

[Dr Tchok]

Radio 4 scut out this morning in London just after 7. I have recently installed a new router, so I thought it might be that.

having seen Derek L's post, it may be that the problem was more widespread. I simply stopped the stream and restarted it. It took a reasonably good while (30 secs or more) to restart, but played thereafter without a hitch.

T

[austin]

Could either of you try playing a pre-recorded BBC radio show to see if that works, instead of just streaming the live BBC radio feed?

[Nathan Wilkes]

We have had problems for two days now trying to play a listen again stream of BBC Radio 3 Breakfast (hadn't tried in some time before, so don't know when the problem started). I have submitted tickets to Tunein, but no response (there rarely is alas).

[austin]

*** To any Sonos mods / admins out there ***

Is there any chance you could inform the TuneIn people about this issue? It seems like they aren't taking any notice of their support@tunein.com mailbox (although they probably have hundreds of errors reported each day) - you guys are probably able to communicate directly with an appropriate person in TuneIn.
And while it isn't a Sonos problem it is affecting quite a few of your users.

Thanks

[DerekL]

Originally Posted by austin

Could either of you try playing a pre-recorded BBC radio show to see if that works, instead of just streaming the live BBC radio feed?

I will try if the stream drops out again, but so far it's been fine.

I did attempt it anyway and most shows were OK but some (e.g. Today) could not find the file.